Claims
Process.
A step-by-step guide to navigating the insurance claims journey with confidence.
Identify & Secure
Assess the situation. Ensure everyone is safe. If it's a car accident, move to a safe location. If it's property damage, take immediate steps to prevent further loss (like covering a broken window).
Document Everything
Take clear photos and videos from multiple angles. For auto accidents, exchange information with other parties and get contact details for any witnesses. Always file a police report for documentation.
Contact Your Agent
Call us at (717) 562-8688 or use the carrier app to start the formal process. We'll help you understand your deductible and what to expect during the adjustment phase.
The Adjustment
An insurance adjuster will review the damage. They may inspect the property in person or use digital tools. They will provide an estimate for the cost of repairs or replacement.
Repairs & Resolution
Once the estimate is approved, repairs can begin. Depending on your policy, the insurer might pay the repair shop directly or send you a check for the amount minus your deductible.
Need to file a claim now?
Our team is ready to support you through every step of the process.